Terms of Service

1. Project Scope

Each project includes the creation of one (1) landing page in Webflow, covering:

• Custom responsive design (desktop & mobile)
• Copywriting (unless provided)
• Basic SEO setup (meta tags, alt text, structure)
• 404 Page
• Analytics setup (Google Analytics, Meta Pixel, or similar)
• Webflow CMS setup (if needed)
• Domain connection support
• Bug fixes (7 days after launch)

Not included unless explicitly agreed:

CRM or email marketing integrations (e.g., HubSpot, Mailchimp), animations requiring custom code, additional pages, or 3rd-party embed setups.

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2. Project Timeline

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Landing24 operates on a business-day delivery model.

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Phase 1 — First Delivery (24 hours)

• The 24-hour countdown begins at 9:00 AM (CET / Polish time) on the selected date after:
  1. Full payment is received, and
  2. All required assets (brief, copy, logos, visuals, and references) are delivered.
• Workdays are Monday–Friday, excluding weekends and Polish public holidays.

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Phase 2 — Revisions (next 48 hours)

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You have unlimited revisions for 48 hours after receiving the first version.

This covers visual tweaks, text edits, layout refinements, and image changes.

Major redesigns count as new work.

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Phase 3 — Bug Fixes (7 days)

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After approval, minor technical fixes (responsiveness, broken links, minor display issues) are included for 7 days.

Design or content changes after this period require a new booking.

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3. Payment & Booking

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• All projects are prepaid 100% upfront via Stripe Checkout.
• The payment reserves your production slot within Landing24’s limited monthly capacity.
• Payments are non-refundable once production begins.
• If you cancel before submitting your brief or assets, a 25% cancellation fee applies.

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4. Delivery & Ownership

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After project completion and approval:

• The Webflow project is transferred to your account.
• You receive full commercial rights to use the design and copy.
• Landing24 retains the right to:
  • Display anonymised screenshots for portfolio use.
  • Reuse generic, non-client-specific design components.

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5. Client Responsibilities

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You agree to:

• Provide accurate information and complete materials before the project starts.
• Deliver timely feedback during revision phases.
• Ensure that any third-party assets (e.g., stock photos, logos) are legally licensed.

Landing24 is not responsible for:

• Delays caused by missing or late materials.
• Hosting or DNS provider issues.
• Webflow or third-party platform outages.

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6. Revisions Policy

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Unlimited revisions apply only during the 48-hour revision window following the first delivery.

All feedback should be consolidated per round to maintain efficiency.

After this period, additional work is billed at €150/hour or requires a new booking.

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7. Refunds

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Because this is a custom creative service with limited capacity:

• Refunds are not offered once work has started.
• If Landing24 fails to deliver the first version within the defined 24-hour window without prior notice or valid reason, you may choose between:
  • a 15% partial refund, or
  • a free extra revision day.

8. Confidentiality

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All client data and assets are kept strictly confidential.

Landing24 will not share or sell your information to any third party.

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9. Liability

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Landing24’s total liability shall not exceed the total amount paid for the project.

Landing24 is not responsible for indirect losses such as lost sales, leads, or conversions.

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10. Working Hours

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Landing24 operates Monday–Friday, 9:00–17:00 CET (Polish time).

No work is performed during weekends or public holidays unless explicitly agreed in writing (additional fees may apply).

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11. Governing Law

These Terms are governed by Polish law and applicable EU consumer protection regulations.

Any disputes shall be settled by a competent court in Poland.

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12. Contact

hello@landing24.io

For any questions regarding your booking or these Terms, contact me anytime.